Let’s start by defining what a business system is….
A long definition is:
A system is a procedure, process, method, or course of action designed to achieve a specific result. Its component parts and interrelated steps work together for the good of the whole.
Or a shorter definition is:
The way we do it and how
It really is that simple, it is just a documented way of how you do something, whatever that may be
The reason why we use Business Systems
Having a business system is the only way to attain results that are consistent, measurable, and ultimately benefit customers. This is the first part of two articles related to business systems. The next part is about how you can implement business systems into your company. In this article we continue to talk about several benefits for you, the entrepreneur, and how it can improve your business.
What are the most important benefits for you and your company?
With the right business systems, your business can:
1. Meet and Surpass All Customers Expectations
If you can become systematic in your approach to acquiring and keeping customers then you can easily develop a subsystem to monitor the expectations and satisfaction of your customers. This subsystem will analyse, measure, compare and give you possibilities to make a specific conclusions about what your customers like and don’t like about what you’re doing. You will then have constant information about things that will need to be improved and in what order.
Want to start the ball rolling? Try Groove and see just how easy it is to implement a system to collate customer satisfaction reports.
2. Your Company Will Produce the Same Quality Results Every Time
You can only repetitively produce the same and better results every time with business systems implemented in your company.
Imagine what will happen if you don’t have a system that will make the structure of each activity and task for each of your staff members. All your staff members will work differently at each repetition of the process and because of this results will be completely different.
3. You Will Improve Employee’s Performance
If we define productivity as ‘the work done in certain period of time’ then id we complete the same job faster, the productivity will be higher.
If any business activity is finished faster than last time your employees will become more and more productive. The goal of the system is to enable proper education and opportunities to all staff members not to necessarily to make them able to complete their work faster, but to give them the opportunity to see where their work could be done more efficiently and effectively.
4. Your Business Will Reduce Costs
You will not be subjective to a dramatic learning effect.
With a system in place staff follow the system and do things in the right order. The system is then changed to improve itself and this will dramatically cut costs as mistakes in your business in your business will be limited.
5. Your Business Will Become Organised Business
The one and only thing that can provide the quality in organisation of the business is business systems implemented, used and improved on everyday basis.
Without adequate systems, it will be much harder for anyone to be organised, and because of that they will have many difficulties to do their tasks in the way they need to be completed.
6. Your Company Will Solve All Problems on a Consistent Basis
Business systems are designed in a way that they will bring feedback on a continuous basis.
The feedback will send you signals about all of the possible problems that have occurred and because of that they can be quickly solved.
Problem solving processes can bring changes to your business, and change should only happen to make things better.
These problems force an improvement.
Hence with business systems in place, you will enable continuous improvement of your systems and your business
7. Increase Profitability
And of course you will increase the profitability of your business.
By increasing business productivity and performance, reducing costs, satisfying the expectations of customers, delivering the same or better results every time, better internal organisation of what you do, and continuous problem solving your profitability will increase.
So, you need only to spend several hours in the next few weeks to set up a systematic approach in your company. Then, simple follow the rules, or better said working procedures as a results of your newly created business systems and improve as you find possibilities for improvements. The benefits that you will quickly get, are much greater in terms of what you need to invest.