by Neil O'Brien | Nov 12, 2025 | management, ScaleUp, SellUp, StartUP
Most small and mid-sized businesses don’t fail for lack of effort. They stall because leadership is accidental, busy, reactive, and obsessed with “sales now” at the expense of “business next.” Leadership is the multiplier that turns the same people, same cash, and...
by Neil O'Brien | Nov 12, 2021 | Founder guides, management, ScaleUp
Over the 200+ boards and teams I’ve worked with, I keep meeting two types of leaders. Fixed-mindset leaders think ability is set. You’re either “a natural” or you’re not. They praise talent, avoid coaching, deflect blame, and shut down ideas that don’t fit their...
by Neil O'Brien | Aug 11, 2017 | Budget, management, Pricing, ScaleUp, StartUP
Pricing is an emotive subject and many clients are scared about increasing their prices. So much so that many refuse to do so and the compound effect of not increasing prices has cost them tens, if not hundreds of thousands on lost profits. Why are business owners...
by Neil O'Brien | Jul 28, 2017 | Employees, management, Our News
Most companies firefight when it comes to recruitment, either because someone has left or the influx in sales had led to an increased workload. Either way, without planning and time to recruit, the firefight recruitment process is flawed and will cost your business,...
by Neil O'Brien | Jul 21, 2017 | management, Our News, ScaleUp
Business success is measured by business numbers, that’s all, pure and simple. Even the biggest companies in the world follow this and they publish their business numbers regularly. But if you look at their business numbers, they don’t talk about their P&L or...
by Neil O'Brien | Jul 14, 2017 | management, Our News, ScaleUp, StartUP
Indicators, they aren’t just used to tell other road users which direction you intend to take. In business, you should use indicators to inform you of the good, the bad, or the ugly. When you build the right indicators then you’ll know what is happening and will be...
